Shipping
Shipping for prints up to 18 x 24 have free shipping. They will be shipped direct from the printer with a standard carrier such as UPS or Fedex. Shipping charges for larger sizes and multiple prints will be calculated on each order according to destination.
At this time, orders will only be accepted within the continental USA.
Orders are print on demand and will ship to your specified address within five business days of the order.
Returns
Unless there is a flaw in the print or mounting, prints are not returnable. If there is a quality issue with the print, I will cover return shipping if necessary. Please contact jennypivor@gmail.com if there is a problem and to discuss a solution.
The buyer has one week after receipt of their purchase to initiate a return.
Insurance
Claims for shipping damage or loss are handled though the carrier insurance for the declared value of the print.
Personalization
Personalization of a print is available at an additional charge and may not be returned.
Commissions
Commissions are available from custom colors to custom images. There is an increased price for a commission based on your needs, a required deposit of one third, one third at first concept, and a final payment upon completion. You will receive a contract for any commissioned work.
Installation and care
Unless purchased as a paper print, all other works will arrive ready for hanging, depending on the treatment you choose. Options will be canvas, aluminum, or paper prints mounted on Gator Board or framed. Unframed prints mounted on Gator Board have a protective treatment. it is never a good idea to put prints in direct sunlight.
Contact information
Contact me with any questions thought the button below or call: 508-932-0865
